They overreact, they are controlling, they make threats and humiliate others… they are bullies, abrasive leaders, or workplace meanies. While they may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer. Learn why abrasive people act this way (hint, it’s not because they are evil psychopaths) and how to make them stop with a tried and true method that really works.
The fact is that workplace bullying is real, and it occurs more than you think. In a CCL survey, 74% of successful executives said that they had an intolerable boss. Odds are, someone in your organization qualifies as an abrasive leader or a workplace meanie. While these people are by no means evil or psychopaths, they can really hurt your organization. They can increase turnover, affect productivity, increase liability, and ultimately hinder employee engagement. In this webinar, I will be giving you tools to identify abrasive leaders and ultimately help them stop acting the way they do. This method has been proven time and time again, and I have used it personally with my clients. Trust me, it works.
• Identifying abrasive leaders and their impact on an organization
• Research findings on abrasive leaders and how they act
• The Survival Dynamic
• How to intervene with abrasive leaders
• HR’s role in the process
• Advantages of intervening
• Preventing workplace bullying
• What drives people to engage in bullying or aggressive behavior at work
• How to use the survival dynamic (fight or flight) as a lens to understand and empathize with abrasive people
• The three steps of intervention to help abrasive leaders change their ways
• A coaching method proven to help abrasive leaders change, and ensure a better work environment
• HR Managers
• HR Directors
• HR Administrators
• VP’s of Human Resources
• EAP’s
• Business Owners
• Leaders, Directors, Managers and Supervisors
• Employee Relations
• Anyone dealing with a workplace bully
The fact is that workplace bullying is real, and it occurs more than you think. In a CCL survey, 74% of successful executives said that they had an intolerable boss. Odds are, someone in your organization qualifies as an abrasive leader or a workplace meanie. While these people are by no means evil or psychopaths, they can really hurt your organization. They can increase turnover, affect productivity, increase liability, and ultimately hinder employee engagement. In this webinar, I will be giving you tools to identify abrasive leaders and ultimately help them stop acting the way they do. This method has been proven time and time again, and I have used it personally with my clients. Trust me, it works.
• Identifying abrasive leaders and their impact on an organization
• Research findings on abrasive leaders and how they act
• The Survival Dynamic
• How to intervene with abrasive leaders
• HR’s role in the process
• Advantages of intervening
• Preventing workplace bullying
• What drives people to engage in bullying or aggressive behavior at work
• How to use the survival dynamic (fight or flight) as a lens to understand and empathize with abrasive people
• The three steps of intervention to help abrasive leaders change their ways
• A coaching method proven to help abrasive leaders change, and ensure a better work environment
• HR Managers
• HR Directors
• HR Administrators
• VP’s of Human Resources
• EAP’s
• Business Owners
• Leaders, Directors, Managers and Supervisors
• Employee Relations
• Anyone dealing with a workplace bully
Catherine M. Mattice
Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego …
Construction Lending And Real Credit Administration: Evalua…
Dealing With Difficult People: At Work & In Life
Claude AI For CPAs & Finance Professionals: Best Practices …
Secrets Of The Staffing Fix - Solving The Employee Training…
Mastering the Prompt: How Every Professional Can Use AI to …
Using Copilot to Format Legal Documents in Microsoft Word
Setting SMART Goals & Leveraging Storytelling for Reporting
Eliminate Harmful And Unproductive Drama In The Workplace
Discover how Emotional Intelligence turns AI from a technic…
Excel Spreadsheets; Develop and Validate for 21 CFR Part 11…
Introduction to Microsoft Power BI Dashboards
Excel + AI: The Smart User's Guide to Faster, Easier Work w…
Major cGMP Issues: FDA Concerns in 2026
Elevate Your Workplace Wellness: 10 Critical Wellness Facto…
Maximizing Productivity with ChatGPT: AI Solutions for HR, …
Excel - Pivot Tables - The Key To Modern Data Analysis and …
6-Hour Virtual Boot Camp on Microsoft Power BI
Managers/Supervisors: New Role, Same Team - How to Lead Wit…
HR Auditing - New Update on Important Issues for 2026
2-Hour Virtual Seminar on In-Person Onboarding Your New Hir…
Outlook - Master your Mailbox - Inbox Hero Inbox Zero
Managing Toxic Employees: Strategies For Leaders To Effecti…
Creating Employee Handbooks that Protect You and Support th…
Female to Female Hostility @Workplace: All you Need to Know
Project Management for administrative professionals
Tools for New Managers: Connecting with Employees to Optimi…
Launch Your Career: The Ultimate Guide for Emerging Profess…
California Meal and Rest Breaks: What You Don't Know Can Co…
Managing Difficult Employee Conversations
Thriving in a Hybrid Workplace: Keys to Leadership and Team…
The Perfect Storm Coming to Healthcare: Value Based Care Me…
Practice Safe Stress ™: Preventing Burnout While Building R…
Rewiring Your Emotional Triggers: Leading with Clarity and …
AI, Jobs, and Skills: How HR Leaders Can Prepare Now for th…
The Age-Inclusive Workplace: How to Lead and Work Across Ge…
Pivot tables beginner to advanced + 20 advanced Pivot table…